SocialGamingArena.com is a platform that exclusively offers social games and does not facilitate real gambling. This means that users do not encounter the possibility of gaining or losing actual money or valuable possessions.

Privacy Policy

Our business is built on the foundation of protecting your data, and we want to ensure that you understand how we handle your personal information. Our privacy policy outlines what information we collect, why we collect and store it, and what options you have for controlling how it's shared. Additionally, we'll explain your legal rights regarding your sensitive information and provide contact information for protecting those rights.

"Personal Data" is a term used in compliance with the GDPR's "Article 4." To understand how to opt-out of web analytics, please refer to the "Objection Right" section detailed below.

About Our Company

SocialGamingArena.com Social Casino is a social casino that is centered around enjoyment.

Who does our Privacy Policy apply to?

All SocialGamingArena.com Social Casino Games members, irrespective of the platform used to access our services, are governed by this Privacy Policy.

What personal information do we gather?

To register an account on our website, we need you to provide certain personal sensitive information, which we collect as listed below:

  • To create an account, you must supply information, including your email address and password.
  • Data pertaining to customization, such as your avatar and display name, is necessary.
  • Data concerning your preferences, including signing up for our newsletter, is essential.
  • To ensure proper identification, we collect personal identification information, including data such as date of birth, address, and gender.
  • We gather data related to your game progress, including quest status, in-game currency rate, and level.
  • Data related to your online behavior, such as clicks, gameplay, and logins, is gathered to improve our services.
  • Information about individual payments, such as those made to purchase in-game currency from our shop, is gathered to improve our payment processes.
  • We gather data on your location, including language preference and country of origin, to enhance our user experience.
  • We gather information about affiliates, including the blogs you visited and the ads you clicked on to find our website, to better understand our user acquisition process.

The "What do we store your data for?" section provides details on the legal grounds and justification for processing this data.

Sensitivity of Data

Our platform does not intentionally collect any sensitive personal data, such as your political beliefs, racial or ethnic origin, or health condition. Additionally, we are unable to review all the messages you send via our platform. Although we strive to ensure the privacy of your communication, we cannot distinguish particularly sensitive messages from any other type of message you may send. Please note that we do not provide any additional security measures for such sensitive messages.

Data from kids

We do not request any personal sensitive information from children to play our games. You must be at least 18 years old to access our platform.

What do we store your data for?

We abide by applicable data protection regulations when processing personal information. We only process user data when legally authorized. If we need to process data to provide online services or for legal reasons, we seek user consent. We also collect data for the safety of our legitimate interests, such as analyzing user behavior to improve the effectiveness and security of our online goods, registering new accounts for marketing and advertising purposes, collecting access details, and using third-party services.

Our personal data processing practices comply with GDPR's regulations and rely on legal bases such as Article 6(1) (a) and Article 7 for obtaining consent, Article 6(1) (b) for fulfilling contractual obligations and service provision, Article 6(1)(c) for legal obligations, and Article 6(1) (f) for protecting legitimate interests.

Enabling gameplay process

Our game platform requires specific information to operate as intended. We ask that you create an account so that we can differentiate you from other users on our site and enable you to make notable progress in your game level. When you log in, we verify your login credentials against the data we have in our database and provide you with your game progress and configuration data.

Your progress details, including your avatar and display name, are visible to other players on our gaming platform. You can change your name and avatar at any time. Additionally, we use your language and country information to provide you with a localized experience, with our in-game store displaying prices in your local currency.

Payments and invoices

When you purchase in-game currency from our in-game store, third-party payment processors typically handle the transaction. If payment is successful, we will receive a digital invoice page containing this information, which we will keep for legal compliance, dispute resolution, and platform optimization purposes. (see legal interest section; Article 6.1.f GDPR)

The invoices include details of your purchases, payment methods used, and the total amount paid. We won't store any sensitive personal information unless you have permitted us to handle your payments.

Marketing services

(legal interest; Article 6.1.f GDPR)

We allow our players to subscribe to our newsletter so they can stay up to date on the latest news and events. We also advertise other SocialGamingArena.com products that are operated and managed by SocialGamingArena.com Social Casino Games. You can easily unsubscribe from our newsletter or update your email preferences.

Security and fraud prevention

 

(legal interest; Article 6.1.f GDPR)

We collect information such as your device details and IP address when you create an account and access our platform to increase the level of security of our site and protect against fraudulent behavior.

To maintain legal compliance and prevent data breaches, we store and log your device and IP address information. Our network infrastructure uses this information to enhance website performance and block access from malicious IP addresses.

Due to the complexity of this issue, we are unable to recommend a way to avoid this processing, and opting-out may not always be feasible, such as deleting your IP address from our network devices being used.

We ask that you avoid using our website if you have any objections to this process.

Website optimization and campaign

 

(Legal interest; Article 6.1.f GDPR)

We utilize information about your preferences and expectations to improve our website and marketing tactics. This data is made anonymous and kept apart from your account details. It is available only to employees who require access to it, and it is presented solely in an aggregate form.

We use tracking pixels to exchange some personal sensitive data with third party trackers for campaign optimization. The Web and App Analytics section provides more details on these trackers and how to opt-out.

Is the sharing of your personal information with SocialGamingArena.com  Social Casino required?

There are some data which we request from you:

Data required to perform our contractual duties and related services

The data that you obviously make available: personal authorization details (where it is applicable). Access management data, your preferences data (opt-in or opt-out option).
Data you provide by browsing our webpage: Data about progress on your game, Network data.

Data that we are legitimately required to store

Data you submit by purchasing: Personal payments data in our preferred games.

Data required for protection

Data you give by visiting our website: Network data, Device data We can not provide our services to you without these personal sensitive details.

Automatic decisions

 

Your personal information will not be used in any automated decision-making process that may have legal or other significant implications for you. The only automated decisions based on your personal information will be those that impact our game platform. For example, we may use your purchase information to provide you with customized in-game discounts.

 

Data storage duration

We store data for legal purposes only for as long as the law allows (up to 10 years). We keep data relevant to legal disputes for no more than thirty years, as permitted by law. We delete network data logs at regular intervals, and the exact interval varies depending on the configuration settings. If the data was part of a backup snapshot or belongs to a set that is periodically sent to a central log repository, the time period may differ, but it will not exceed two years.

Data storing and sharing

Your personal data within SocialGamingArena.com Social Casino

At SocialGamingArena.com Social Casino, we process your personal information only to comply with our legal or legitimate interests and only by authorized individuals.

Consumer’s personal information outside of SocialGamingArena.com Social Casino

We only disclose your personal information when legally authorized, either when necessary to enter into contracts with us (Article 6.1.b GDPR) or based on legitimate interests (Article 6.1.f GDPR).

We can share your personal sensitive information only if you have granted us permission to do so in an aggregate or anonymous form, or if you have agreed with providers to handle your data with care. We share data with providers in the following ways:

  • Distribution of content and hosting providers: Although they don't have direct access to our networks, content distribution and hosting services utilize our assets' IP addresses to communicate with them through their network infrastructure.
  • Payment processors: We receive the invoice data information from the providers when you make a payment using a payment processor. The payment providers, not us, will provide any payment information necessary to complete the payment on your behalf.
  • Debt information: We may provide debt collectors with your information to contact you on our behalf in case of payment refusal.
  • Email marketing services: To ensure that our emails are pertinent to you, our email marketing service providers may collect your display name, email address, location data, and whether or not you have previously subscribed to our newsletter.
  • Single providers of sign-on services: Our access to game providers' portals is only necessary if you use them to play our games or select one-click registration. Access to these portals allows you to register on our gaming platform. However, if you decide not to use them, providers typically provide a way to revoke our access to your metadata and disconnect your single sign-on from our account website. Please consult the provider's instructions for more information.
  • Business intelligence: We make use of the services that are offered to us by analyzing our own tracking information.
  • Game developers: External service providers are responsible for maintaining and repairing our casino games, and we only provide them with a minimal amount of information about you, including your IP address, device details, display name, and current in-game cash balance, as they operate autonomously and can be easily integrated into our platform's plug-and-play infrastructure.
  • Crash report: The crash reporting feature is available in our mobile games, but we collect only anonymous data when a crash occurs. You have the option to turn this feature off in the application settings.
  • CoBrands, Affiliates and Performance Marketing: To enable partners, companies, and campaigns to evaluate their effectiveness, we incorporate various types of trackers on our website. Additional information can be found in the Web and App Analytics section of this Privacy Policy.
  • Address verification: The use of an address verification provider allows us to confirm the legitimacy of the address provided by a user before we send out any physical rewards.
  • Geolocation: We acquire information about the general geographic location of IP addresses from geolocation providers, but we do not share any sensitive personal information with them.
  • Support ticket system: Our ticketing support system is implemented by an outside vendor who stores all assistance tickets submitted through official channels.
  • Video streaming: We use video streaming services in certain circumstances to display you ads, and these services record your response to these videos.

Our service providers are either based in the EU, have been certified under EU data protection regulations, or are contractually obligated to handle your data with great care. We also make sure that your sensitive data is anonymized or pseudonymized whenever possible using available technology.

We never disclose sensitive information to any third parties to protect your privacy.

Your rights regarding users

SocialGamingArena.com, an entity in the European Union, fully supports the upcoming General Data Protection Regulation (GDPR) and recognizes the inherent rights it confers to protect your private data.

  • The GDPR permits you to file a complaint with a supervisory authority under Article 77.
  • You can ask for rectification of your personal data under the GDPR (Article 16 GDPR).
  • According to Article 18 GDPR, you can ask for a limitation on how we use your personal data.
  • You may exercise your right to obtain your personal data in a portable format under Article 20 and request access to it under Article 15 of the GDPR.
  • If we are processing your personal data based on a legal interest, you can withdraw your consent as per Article 7.3 and Article 21 GDPR.
  • It is within your rights, according to Article 17 of the GDPR, to request the erasure of your personal data.

You can delete your personal information by accessing your account settings or contacting us via email or support widget on our website ([email protected]). However, we may need to verify your identity if you use a different method to contact us. It may take us up to a month to complete the request, and we will notify you in case of any delay.

Additional legislative information can be found in Articles 7.3, 15 - 21 and 77 of the GDPR.

Personal data correcting, accessing and erasing right

 

(Articles 15, 16, 17 and 20 GDPR)

You have the right to obtain information from SocialGamingArena.com about whether your personal data is being processed, the legal basis for such processing, and how to obtain a copy of your personal information.

For more details, you can ask information about:

  • There are several rights that you have concerning this data, including correcting it, limiting its processing, deleting it, withdrawing consent, and filing a complaint with the supervisory authority.
  • The motives for processing the sensitive data;
  • You can ask us to disclose the different types of personal sensitive data that we process.
  • The groups or individuals who have access to the personal and confidential data.
  • You are entitled to know the approximate storage period of your personal data.
  • The information on data processing described earlier is necessary for understanding the automated decision-making and profiling algorithms.

If you submit your request electronically, we will furnish you with the information in an electronic format that is commonly used. SocialGamingArena.com may require you to pay administrative fees if you make multiple requests.

If you notice any inaccuracies in your sensitive personal information, you can request us to correct it. Moreover, you can request that we delete your sensitive data if there are no compelling reasons for us to keep it (such as legal obligations, freedom of expression, public interest, or if it is needed as evidence in legal disputes) and if one of the following reasons applies:

  • There is no longer a lawful basis for retaining or processing your sensitive personal information;
  • You aspire to retract the consent that authorized the processing, as no other pretext exists.
  • Your sensitive personal information has been subject to inappropriate handling.
  • The law demands the deletion of your sensitive personal information.

We will take steps to delete any data that we have shared with others and contact them to make sure it is deleted as well. Furthermore, after we have deleted the data we made accessible to you, we will try to contact any third-party providers who may have held your data to convey your request.

Right to limit the processing of personal data

 

(Article 18 GDPR)

When any of the following applies:

  • In the event that you challenge the accuracy of your personal data, you have the right to dispute it and wait for verification before taking any action.
  • Despite not supporting the deletion of your personal sensitive data, you can still request to restrict its processing.
  • The sole justification for keeping your personal data is to establish, exercise, or safeguard legal rights.

 

Right of personal data portability

 

(Article 20 GDPR)

BestSocial is responsible for providing you with your personal data in a format that is structured, commonly used, and machine-readable. You may transfer games to another controller with ease. Additionally, you may request that BestSocial transmit your sensitive personal data directly to other data controllers if it is technically possible.

Right of consent revoking

 

(Article 7.3 and 21 GDPR)

Your consent is required for us to process your personal information for any other purpose than those stated. (refer to the segment on sharing personal information with SocialGamingArena.com Social Casino)

You have the ability to modify the settings associated with your registered account with us whenever you wish to withdraw your consent or delete your account. For those without a registered account, please visit the Web and App Analytics portion to opt-out of other data collection.

Remember that revoking your agreement has no impact on the legality of pre-revocation processes.

The right to make a complaint with your supervisory authority

 

(Article 77 GDPR)

If you think that we have not done enough to protect your sensitive data, you have the right to file a complaint with the sensitive data protection authority in your country.

 

Dissent against the processing of your data for direct marketing

When you create an account with us, you have the option to subscribe to our newsletter. If you wish to stop receiving the newsletter, you may use the "unsubscribe" buttons included in your account settings or in the footers of our emails.

Web and App Analytics

We use a variety of tracking services and maintain pseudonymized data on member activity on our website to enhance our apps, website, resolve issues, and develop the platform and advertising programs (according to Article 6.1.f GDPR). For collecting behavioral data, these services use device IDs (for mobile) or device cookies (for desktop), such as the percentage of users who visited our platform and had an account with us or the average time spent on our platform by users.

Registering an account with us may involve the exchange of data such as your referral source, device settings, user ID in our games, page history, and payment information.

This information is utilized by trackers in one of three methods: to develop an estimated behavior profile of you that will enable them to provide better marketing targeting to service users; to allow us to compensate users based on their performance rather than impressions (performance marketing); or to allow sign-up instances to finance our campaigns.

Objection right

Opt-out options are provided if you do not want your data to be pseudonymized:

https://SocialGamingArena.com/

For web,
 

for tracking to end-points regulated by us

For the opt-out process to function, some cookies may need to be accepted by your browser.

For mobile,

You can use the application settings to manage the tracking endpoints that are subject to our regulation. You can disable the reporting feature, which uses Firebase Crashlytics, a Google product, to report failures.

Disabling trackers on one website may not have the intended effect as we use other trackers on other websites. This section provides a comprehensive overview of all the trackers we use and where you can opt out of them to properly reject tracking services.

To decline different tracking services, you can check http://youronlinechoices.eu. This website provides a single and centralized approach for you to opt-out of multiple tracking services. Additionally, this website may help you find other service providers that we do not suggest using online.

The opt-out process necessitates the use of cookies, provided there are no exemptions specified on our tracking partners' opt-out websites or in our terms.

Adality

Adality is based in Germany and suggests an opt-out options on https://adality.de/privacy.html.

AdCell

AdCell is based in Germany, and offers opt-out options on https://www.adcell.de/datenschutz(German).

AppNexus

AppNexus is based in the US, committed to the Privacy Shield Framework, and offers an opt-out option on https://www.appnexus.com/en/company/platform-privacy-policy#choices.

AppsFlyer (for Mobile)

AppsFlyer is based in the US, and it is committed to the Privacy Shield Framework; it offers an opt-out option https://www.appsflyer.com/optout.

Crimtan

Crimtan is based in the UK. It offers an opt-out option at https://crimtan.com/cookie-opt-out/.

Bing

Bing is based in the US, who is executed by Microsoft, and it is committed to the Privacy Shield Framework, it offers opt-out options on https://account.microsoft.com/privacy/ad-settings/signedout.

Dynamic Yield

Dynamic Yield is based in the US, and it is committed to the Privacy Shield Framework, and it offers opt-out instructions at https://www.dynamicyield.com/privacy-policy/ (in part 'Accessing and Modifying Information and Communication Preferences').

Facebook Analytics

Facebook base location is in the US, and it is committed to the Privacy Shield Framework, and it offers opt-out options on https://www.facebook.com/help/568137493302217.

Google

Google is based in the US, and it is committed to the Privacy Shield Framework.

Google Ads (a/k/a Google Remarketing) and AdMob

Google offers AdMob and Google Ads opt-out options on https://adssettings.google.com/authenticated.

Google Analytics

Google offers instructions for opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
When it is sent to Google Analytics, your IP address will be masked. For more information about that, see link https://www.google.com/analytics/terms/.

HasOffers

HasOffers is based in the US, where TUNE operates, and it is committed to the Privacy Shield Framework. It offers opt-out instructions on https://optoutmobile.com/.

Flashtalking

Flashtalking is based in the US, and it is committed to the standards imposed by the GDPR, it offers an opt-out instruction on http://www.flashtalking.com/privacypolicy/ (in part 'Opting out of Interest-Based Advertising').

InfoOnline

InfoOnline is based in Germany. It offers an opt-out on https://optout.ioam.de/optout.php (German).

ÖWA

ÖWA is based in Austria. It offers an opt-out on https://optout-at.iocnt.net/ (German).

Voluum

Voluum is based in Poland, which is being operated by Codewise, it offers an opt-out instruction on https://voluum.com/end-user-privacy-policy/ (in the sector “Opt-out”).

Outbrain

Outbrain is based both in the US and in the UK, has GDPR contract articles between their US and UK branches, and offers an opt-out option on https://www.outbrain.com/legal/privacy#advertising_behavioral_targeting.

Plista

Plista is based in Germany, and it offers an opt-out instruction on https://www.plista.com/about/opt-out/ (in the sector 'Set opt-out').

Simplaex

Simplaex is based in Germany; it suggests immediate opt-out options on https://tracker.simplaex.net/v1/opt-out.

Seznam.cz

Seznam.cz is based in the Czech Republic, and it offers opt-out options at http://www.imedia.cz/ (Czech).

The Trade Desk

The Trade Desk is based in the US, and it is committed to the Privacy Shield Framework it suggests you opt-out options at http://www.adsrvr.org/opt-out.html.

Taboola

Taboola is based in the US, and it is committed to the principles of the European Interactive Digital Advertising Alliance, it suggests an opt-out option at https://www.taboola.com/privacy-policy#optout.

United Internet

United Internet is based in Germany, it offers an opt-out option on https://www.united-internet-media.de/de/services/optin-optout/ (in the sector 'Cookie-Verwaltung'; German).

TradeLab

TradeLab is based in France, it suggests opt-out options at http://tradelab.com/en/privacy/

(in part 'Should You No Longer Want To See These Personalized Ads').

Security

Our website uses SSL (Secure Socket Layer) encryption to keep your data secure during transmission. The closed lock icon in your browser's status bar is a sign that the page is being transmitted securely.

To ensure that your personal information is secure against loss, theft, alteration, intentional or accidental manipulation, and unauthorized access by third parties, we employ both technical and organizational privacy precautions. Our security measures are regularly improved to keep up with technological advancements.

Additional information

If you have any inquiries related to our "Privacy Policy," please feel free to contact us using the email address provided below.

[email protected]

SocialGamingArena.com is a website that targets individuals who are 18 years or above and provides Social Games. Age verification is required prior to accessing the site.